Privacy & Data Protection

Jabibet Privacy Policy – How We Protect Your Personal Data

At jabibet, your privacy is not an afterthought. This policy explains exactly what data we collect, why we collect it, how we use it, and what rights you have over your own information.

Last Updated: 1 January 2025
Privacy at a Glance

Six Ways Jabibet Keeps Your Data Safe

A quick overview of the most important privacy commitments jabibet makes to every player. The full policy is detailed below.

End-to-End Encryption

Every piece of data you share with jabibet — from your registration details to your payment information — is protected by industry-standard TLS encryption in transit and AES-256 encryption at rest. Your data is never stored in plain text.

No Data Selling

Jabibet will never sell, rent, or trade your personal data to any third party for marketing or commercial purposes. The data you share with us stays with us, and is only used for the purposes described in this Privacy Policy.

Minimal Data Collection

Jabibet only collects the data that is genuinely necessary to operate your account, process your transactions, and comply with our legal obligations. We do not collect data speculatively or for purposes beyond what is described in this policy.

Controlled Third-Party Access

Where jabibet shares data with third-party service providers — such as payment processors or identity verification services — those providers are contractually bound to use your data only for the specific purpose for which it was shared, and to protect it to the same standard as jabibet.

Your Rights, Your Control

You have the right to access, correct, and request deletion of the personal data jabibet holds about you. You can also object to certain types of processing and request that we restrict how we use your data. These rights are easy to exercise — just contact our support team.

Clear Retention Limits

Jabibet does not keep your data indefinitely. We retain personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymised.

1 Introduction

This Privacy Policy explains how Jabibet ("jabibet", "we", "us", "our") collects, uses, stores, and protects the personal data of players and visitors who use the jabibet platform at jabibet.club. We are committed to handling your personal data responsibly and transparently.

By registering an account at jabibet or continuing to use our platform, you acknowledge that you have read and understood this Privacy Policy. This policy should be read alongside our Terms and Conditions and Responsible Gaming policy, both of which form part of your agreement with jabibet.

We review and update this Privacy Policy periodically. When we make material changes, we will notify registered players by email and update the "Last Updated" date at the top of this page. Your continued use of jabibet after any update constitutes your acceptance of the revised policy.

Plain language commitment: We have written this Privacy Policy in plain, straightforward English so that every jabibet player — regardless of their background — can understand exactly how their data is handled.

2 Data We Collect

Jabibet collects personal data in two ways: data you provide to us directly, and data we collect automatically when you use the platform. We only collect data that is necessary for the purposes described in this policy.

Data you provide directly:

Data Type Examples When Collected
Identity Data Full name, date of birth, national ID number Registration & KYC verification
Contact Data Email address, phone number Registration & account updates
Financial Data bKash / Nagad / Rocket number, bank account details Deposits & withdrawals
Verification Documents NID scan, passport copy, utility bill KYC & withdrawal verification
Communications Data Support chat logs, email correspondence When you contact jabibet support

Data collected automatically:

  • IP address and approximate geographic location
  • Device type, operating system, and browser version
  • Pages visited, time spent on each page, and navigation paths
  • Game activity, bet history, and session duration
  • Cookie and tracking data (see Section 6 for full details)

Sensitive data: Jabibet does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information, except where strictly required by law or responsible gaming obligations.

3 How We Use Your Data

Jabibet uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The main purposes for which jabibet uses your personal data are:

  • Account management: To create, maintain, and secure your jabibet account, including verifying your identity and age.
  • Transaction processing: To process deposits, withdrawals, and any other financial transactions you make through the jabibet platform.
  • Customer support: To respond to your enquiries, resolve disputes, and provide assistance when you contact the jabibet support team.
  • Legal compliance: To comply with anti-money laundering (AML) regulations, age verification requirements, and any other applicable legal obligations.
  • Responsible gaming: To monitor gaming activity for signs of problem gambling and to enforce responsible gaming tools such as deposit limits and self-exclusion.
  • Platform improvement: To analyse how players use the jabibet platform so that we can improve the user experience, fix bugs, and develop new features.
  • Fraud prevention: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on the jabibet platform.
  • Marketing communications: To send you promotional offers and updates about jabibet, where you have given your consent to receive such communications. You can opt out at any time.

4 Legal Basis for Processing

Jabibet processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:

  • Contractual necessity: Processing that is necessary to perform our contract with you — for example, processing your deposits and withdrawals, or maintaining your account.
  • Legal obligation: Processing that is required to comply with applicable laws — for example, identity verification under anti-money laundering regulations.
  • Legitimate interests: Processing that is necessary for jabibet's legitimate business interests — for example, fraud prevention, platform security, and improving our services — provided those interests are not overridden by your rights.
  • Consent: Processing based on your explicit consent — for example, sending you marketing emails. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

Your consent matters: Where jabibet relies on your consent as the legal basis for processing, you always have the right to withdraw that consent. Withdrawing consent will not affect any processing that took place before the withdrawal.

5 Sharing Your Data

Jabibet does not sell, rent, or trade your personal data. We share your data only in the limited circumstances described below, and only to the extent necessary for the specific purpose.

  • Payment processors: We share financial data with bKash, Nagad, Rocket, and banking partners to process your deposits and withdrawals. These providers are bound by strict data protection agreements.
  • Identity verification providers: We may share identity documents with third-party KYC providers to verify your age and identity as required by law.
  • Regulatory authorities: We may be required to share data with government agencies, law enforcement, or regulatory bodies where required by applicable law or a valid legal order.
  • Fraud prevention services: We may share data with fraud detection and prevention services to protect the jabibet platform and its players from illegal activity.
  • Technology providers: We use third-party technology providers to operate the jabibet platform, including hosting, analytics, and customer support tools. These providers access only the data necessary to perform their services and are contractually prohibited from using it for any other purpose.

All third parties with whom jabibet shares personal data are required to implement appropriate technical and organisational security measures to protect that data, and to process it only in accordance with jabibet's instructions and applicable law.

6 Cookies & Tracking

Jabibet uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyse usage patterns, and deliver a better experience. A cookie is a small text file stored on your device when you visit a website.

Cookie Type Purpose Can Be Disabled?
Essential Cookies Required for the platform to function — login sessions, security tokens No — platform will not work without these
Functional Cookies Remember your language, display preferences, and settings Yes — some features may be affected
Analytics Cookies Understand how players use jabibet so we can improve the platform Yes — via browser settings
Marketing Cookies Deliver relevant promotional content to jabibet players Yes — via consent preferences

You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the jabibet platform. For more information on managing cookies, refer to your browser's help documentation.

7 Data Retention

Jabibet retains your personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following general retention periods apply:

  • Account data: Retained for the duration of your account and for a period of 5 years after account closure, as required by anti-money laundering regulations.
  • Transaction records: Retained for a minimum of 5 years from the date of the transaction, in accordance with financial record-keeping requirements.
  • Identity verification documents: Retained for the duration of your account and for 5 years after closure.
  • Support communications: Retained for 2 years from the date of the last communication, unless a longer period is required for dispute resolution.
  • Marketing data: Retained until you withdraw your consent or opt out of marketing communications.
  • Analytics data: Retained in anonymised or aggregated form indefinitely for platform improvement purposes.

When personal data is no longer required, jabibet will securely delete or anonymise it so that it can no longer be associated with you as an individual.

8 Your Rights

As a jabibet player, you have a number of rights in relation to the personal data we hold about you. These rights are set out below. To exercise any of these rights, please contact the jabibet support team using the details in Section 12.

Right of Access

Request a copy of the personal data jabibet holds about you, along with information about how it is being used.

Right to Rectification

Request that jabibet corrects any inaccurate or incomplete personal data we hold about you.

Right to Erasure

Request that jabibet deletes your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations.

Right to Object

Object to jabibet processing your personal data for direct marketing purposes or on the basis of legitimate interests.

Right to Restriction

Request that jabibet restricts the processing of your personal data in certain circumstances, for example while a dispute is being resolved.

Right to Portability

Request that jabibet provides your personal data in a structured, machine-readable format so that you can transfer it to another service provider.

Response time: Jabibet will respond to all data rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 60 days, in which case we will notify you of the extension and the reason for it.

9 Data Security

Jabibet takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

  • TLS encryption for all data transmitted between your device and the jabibet platform
  • AES-256 encryption for sensitive data stored on jabibet servers
  • Multi-factor authentication options for player accounts
  • Regular security audits and penetration testing of the jabibet platform
  • Strict access controls ensuring that only authorised jabibet staff can access personal data, and only to the extent necessary for their role
  • Staff training on data protection and information security best practices
  • Incident response procedures to detect, report, and address any personal data breaches promptly

While jabibet takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — please use a strong, unique password for your jabibet account and never share your login credentials with anyone.

Data breach notification: In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, jabibet will notify you without undue delay and will take all necessary steps to contain and remediate the breach.

10 Children's Privacy

The jabibet platform is strictly for adults aged 18 and over. Jabibet does not knowingly collect personal data from anyone under the age of 18. If we become aware that we have inadvertently collected personal data from a minor, we will delete that data immediately and close the associated account.

If you are a parent or guardian and believe that your child has registered an account at jabibet or provided us with personal data, please contact our support team immediately using the details in Section 12. We will investigate and take appropriate action without delay.

11 Changes to This Policy

Jabibet reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will:

  • Update the "Last Updated" date at the top of this page
  • Notify registered players by email at the address associated with their jabibet account
  • Display a prominent notice on the jabibet platform for a reasonable period following the update

Your continued use of the jabibet platform after any changes to this Privacy Policy have been published constitutes your acceptance of the updated policy. If you do not agree with the updated policy, you should stop using the platform and contact our support team to close your account.

Stay informed: We recommend reviewing this Privacy Policy periodically. The current version is always available at jabibet.club/privacy-policy.

12 Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a privacy concern, please contact the jabibet data protection team using the details below. We aim to respond to all privacy-related enquiries within 5 business days.

For concerns related to responsible gaming and self-exclusion, please visit our dedicated Responsible Gaming page.

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